Shipping policy
Shipping Policy
We ship worldwide 🌍
1. Processing Time
We try our best to ship all orders within 24 hours.
However, some certain products, which are customized or personalized, or part of our special collections, might take 1-3 business days for shipping.
We send an email or SMS with all shipping details enabling you to track your shipment.
Our customer service team will call you to confirm your availability to deliver your product.
If there are any unforeseen delays, we ensure we keep you informed.
2. Estimated Delivery Time
- USA / Europe: 7–12 business days
- Other regions: 7–15 business days
3. Shipping Cost
- We offer Free Shipping to the worldwide for all single billing transactions above USD $79.00.
- We will charge shipping fees US$5.99 for all transactions below USD $79.00.
- Calculated at checkout for other cases.
4. Tracking
Once shipped, you will receive a tracking number via email.
5. Delays
Shipping times may be affected by:
- Customs
- Holidays
- High demand periods
6. Lost Packages
If your package is lost, contact us and we’ll assist you.
7. Contact Us
We’re here to help.
Whether you have questions about our bracelets, your order, or anything else — feel free to reach out.
📧 Email: support@asia-noble.com
🌐 Contact Page: https://asia-noble.com/contact
8. Business Information
Brand: ASIA'NOBLE
📍 China(HongKong) Office: Flat 1506, 15/F, Cheung Fung Commercial BLDG, 21-25 Cheung Sha Wan Road, Sham Shui Po, 999077, HongKong
📍 China(Mainland) Office: Room 302, Block A, Shanshan Dream Town, GVII Park, Liandu District, 323000, Lishui City, Zhejiang Province, China
9. Response Time
We typically respond within 24 hours.
10. Free Gift Packaging
We understand that you might want to gift our products to your loved ones.
We deliver directly to the shipping address given to us.
Some of our gift packs come with beautiful gift wraps along with your custom message. Please inform our sales agent if you wish to gift pack your charms and accessories.
11. Custom Duty
The customer may need to bear the shipping & handling charges plus the duties as applicable at the destination.
All shipments sent out from CHINA need to be cleared by the Chinese Customs office. Products along with their complete documentation are filed with the authorized officer of the Chinese Customs office for inspection, examination and assessment and only then delivered to your shipping address.
Hence, please ignore the message on the package section which mentions “Please do not accept if the package is received in Open / Tampered condition”.